EVE HOMECARE SERVICES

The Key to your Home Care Need

FAQ

Frequently Asked Questions

Home care is a service that provides support and assistance with daily tasks, such as meal preparation, medication reminders, bathing, and dressing, for individuals who require additional help due to aging, disability, illness, or injury

EHCS is an agency who provides a wide array of affordable, non-medical homecare services including personal care aides, home health aides, including personal care, companionship, homemaking, transportation, and specialized care for conditions such as Alzheimer’s disease and dementia.
licensed practical nurses, registered nurses in addition to traditional homecare, we also act as the fiscal intermediary for CDPAP (consumer directed) services.

You can contact our office location at (347) 943-3494 and speak to one of our knowledgeable staff who will inform you of the many options readily available and best suited for your particular situation. And will help guide you through the sign-up process and the scheduling of a registered nurse for your onboarding visit at a tailored time for your convenience.
You can also email us at: evehomecareservices@gmail.com

You would be happy to know that our caregivers carry liability insurance in addition to our selective screening.

EHCS provide services in the EHCS Triboro (Manhattan, Queens & Brooklyn), Nassau County (Hyde Park, Valley Stream, Locus Valley, Lynbrook, Rockville Centre, Merrick, Freeport, Baldwin, Uniondale, East Meadow, Westbury, Levittown, Hicksville, Woodbury, Cold Spring Harbor, Upper Brookville, Glen Cove, Oyster Bay, Oyster Bay Cove, Muttontown, and more… ) Suffolk County (Bayport, Blue Point, Bohemia, Centereach, Central Islip, Coram, East Setauket, Farmingville, Holbrook, Holtsville, Islandia, Islip Terrace, Kings Park Lake Groove, Mount Sinai Nesconset, Northport, Oakdale, Port Jefferson, Ronkonkoma, St James, Sayville, Selden, Hauppauge, Smithtown, Stony Brook, and West Sayville)

EHCS provides services 24 hours a day/ 7 days a week. Our phone lines are open 24/7

In Choosing to get supplementary in-home support for your loved one and or yourself is a vital and an essential decision; after a health event, a physician may recommend and or prescribe certain services that can be received at home as result of a fall, after undergoing surgery, or after battling an illness that leaves you physically weak and unsteady on your feet. But in some cases, the need for in-homecare support may be unclear. How do you know if the timing is right to get explore supplemental support in your home? Take a few minutes to explore these factors:

  1. Can your loved stay unsupervised on any given day?
  2. Does your loved need minimal assist or more with basic needs like light cooking, bathing, laundry or more?
  3. Does your loved needs assistance for grocery shopping, driving?
  4. Does your loved needs assistance to keep their living quarter’s clean and or neat?

These factors are critical to your loved one’s safety and well-being, including family support, mobility, memory, social interactions and personal hygiene.

Eve Homecare Services invoices their clients directly and will not be responsible for invoicing any type of insurance the client may have. It is the client’s responsibility to obtain reimbursement codes from their physician or other provider and work with their insurance for reimbursement of invoiced services from Eve Homecare Services. However, if you have private insurance and or long-term care insurance they will typically reimburse you for our services.

Some insurance policies, such as long-term care insurance and certain Medicare and Medicaid plans, may cover the cost of your homecare services. It’s best to check with your insurance provider to find out what services are covered in your plan.

Eve Homecare Services perform background checks and extensive screening before hiring caregivers. We also provide ongoing training and supervision to ensure that our caregivers are qualified, skilled, and trustworthy.

Although we ask for 24-48 hours’ notice to start your services, we understand the urgency of needing care promptly, so we make every effort possible to cater to your needs as quickly as possible. We are known for our responsiveness and can often start the same day. If you are not in an immediate crisis, it is always best to meet in advance to review your options and our capabilities.

You would be happy to know that our caregivers carry liability insurance in addition to our rigorous screening process; fingerprinting, criminal background checks to the highest degree possible, drug screening, confirmation of credentials and certifications, and work eligibility are all verified by EHCS. All caregivers must have solid references and are interviewed extensively, in addition to our standards for education and experience, we observe candidates’ communication skills, character and demeanor.

We understand the significance of developing a trusting and comfortable relationship with your caregivers, so providing you with continuity of care and consistency is our priority. If you only need our services for a few days and/or for short shifts we will do our best to provide the same caregiver every day as readily available. In most situations, however, where more extensive hours are needed, our goal is to provide a consistent team of caregivers that will provide the continuity over the longer term, an essential factor for your peace of mind.

During the visit the nurse along with you and or family will develop your personalized care plan, together you will determine how many hours of services you need per week. We are available for short 4-hour shifts up to 24 hours per day (Live-In).

Long term care insurance is an insurance coverage designed to help supplement Medicaid/Medicare coverage to pay for extended service like home care, nursing home and assisted living. Depending on the terms of your policy, it can cover all or part of your in-home care cost.
Medicaid is a program run jointly by the federal government and the state and is designed to help people who are impoverished to pay for long term care. In order for Medicaid to pay for long term care, you must meet certain income and asset criteria. Medicare does not pay for non-medical home care services, adult day care, assisted living, custodial care in a nursing home. However, Medicare pays for rehab care in a nursing home, skilled nursing care in the home for 30 days and nursing home care up to 90 days.